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October 2009 KVH Co., Ltd. KVH Proximity Solutions Tokyo, Japan

Copyright 2009 © by KVH Co., LTD All Rights Reserved. 　　　　　　　　2　　　 　　　 　 　 Bespoke Service Provider Based in Japan Multi-carrier networks with a single point of contact Selecting the appropriate access service and technology, in every region / location Reliable & Scalable Low Latency Networks Customized solutions Optimized routes and technology platforms Customized Service Levels Agreements (SLAs) End to end SLAs Time to provision Performance 24x7 English / Japanese Bilingual Service Desk Managed Network Services – US / Asia Pacific KVH Overview

Copyright 2009 © by KVH Co., LTD All Rights Reserved. 　　　　　　　　3　　　 　　　 　 　 Infrastructure – Latency Often sacrificed due to unfamiliarity with local network and data center infrastructure Language and Culture Barriers to more subtle arts of negotiation and building / maintaining business relationships, often in local languages Regulations / Red Tape Requirements for local agents or legal reps to get through red tape On-going Support Few service providers who offer both 24x7 on-going support in English and financial industry know-how These factors and more lead to slow market entry and on-going dependability risk. ! ! ! ! Barriers to Entering Japan’s Financial Services Market

Copyright 2009 © by KVH Co., LTD All Rights Reserved. 　　　　　　　　4　　　 　　　 　 　 KVH Proximity Solution Low-Latency Network Proximity Hosting Facilitator Services Bilingual Support Fast delivery through tight project management, tested through serving hundreds of demanding customers in the trading community Swift Service Provisioning Bilingual Service Desk ensures dependable on-going operations in both English and Japanese, 24x7 With an understanding of the local regulations and players, KVH acts seamlessly as your exchange service liaison in Japan KVH provides hosting services with full support in our own, world-class data centers located in central Tokyo and Osaka KVH’s fast and reliable network is the financial service industry’s preferred choice, connecting all key participants in the community

Copyright 2009 © by KVH Co., LTD All Rights Reserved. 　　　　　　　　5　　　 　　　 　 　 KVH Proximity Solution – Network Reach KVH offers: Low latency network connectivity to all major Japanese Exchanges Connectivity to major Asian financial hubs Network management services centered in the Asia Pacific region 24 x 7 Bilingual English /Japanese Service Desk to Europe Tokyo Osaka Taipei Singapore Shanghai Hong Kong Mumbai Beijing *Network connections b/w cities are logical paths and may not reflect actual routes to US Sydney Seoul

Copyright 2009 © by KVH Co., LTD All Rights Reserved. 　　　　　　　　6　　　 　　　 　 　 KVH’s Proximity Solution Customer Site Trading Platform & Ticker Plant Exchange Data Center Admin Workstations Data Center KVH Proximity Data Center 000’s km Low latency exchange connectivity 1 Proximity hosting in the same location as key Japanese financial exchanges Access Points Global connectivity options to customer offices or network 3 2 KVH’s network and data centre infrastructure provides customers with an end-to-end SLA for up to 6 Japanese Exchanges 0 - 33km

Copyright 2009 © by KVH Co., LTD All Rights Reserved. 　　　　　　　　7　　　 　　　 　 　 KVH Proximity Services: Network Facts KVH continuously investigates network routes and technologies to improve latency * As of September 2009 1 2 3

Copyright 2009 © by KVH Co., LTD All Rights Reserved. 　　　　　　　　8　　　 　　　 　 　 KVH Tokyo Data Center PIN Fingerprint Authentication Security Camera Security Premium Remote Hands Customs Clearance Rack mounting/cabling Power-On Test Replace hot swap modules 24x7 Vendor Control Custom Operations/Monitoring Any other procedures that you require to be executed Security Gate Remote Hands LED Check Reboot, Power Cycle devices Reseat Cables Tape exchange KVH Operations and Customer Service Desk at the Tokyo Data Center are certified by ISO/IEC 27001:2005 / JIS Q 27001:2006.

Copyright 2009 © by KVH Co., LTD All Rights Reserved. 　　　　　　　　9　　　 　　　 　 　 KVH 24x7 Bilingual Service Desk KVH Customer Support System Customer KVH Service Desk Monitoring - Alarms - Classification - CRM / CMDB Enrichment Operations - Network - DC Facility - Managed Services Engineering - RCA - Lab testing - Vendor Escalation 24 x 7 Bilingual Customized Operations Single Point Of Contact direct TIER I Based on ITIL best practices TIER II TIER III - Service Delivery - Change Management - Capacity Management - Billing Fault Notification Inquiry Fault Repair Testing Etc direct

Copyright 2009 © by KVH Co., LTD All Rights Reserved. 　　　　　　　　10　　　 　　　 　 　 Sampling of KVH Customers These firms and more trust their business to KVH. Rakuten IBM Japan

Copyright 2009 © by KVH Co., LTD All Rights Reserved. 　　　　　　　　11　　　 　　　 　 　 Case Study I: A Chicago-based Trading House

Copyright 2009 © by KVH Co., LTD All Rights Reserved. 　　　　　　　　12　　　 　　　 　 　 Case Study II: A Leading Market Data / Information Vendor

Copyright 2009 © by KVH Co., LTD All Rights Reserved. 　　　　　　　　13　　　 　　　 　 　 Case Study III: A Proprietary Trading Firm / Hedge Fund

Copyright 2009 © by KVH Co., LTD All Rights Reserved. 　　　　　　　　14　　　 　　　 　 　 Case Study IV: A Proprietary Trading Firm

Copyright 2009 © by KVH Co., LTD All Rights Reserved. 　　　　　　　　15　　　 　　　 　 　 Contact Information Tokyo (Headquarters) Shin Aoyama Bldg, West 1-1-1 Minami Aoyama, Minato-ku, Tokyo 107-0062  Phone: +81 (0)3-5772-5818 Email: sales@kvh.co.jp Website: www.kvh.co.jp Contact us today!