HIGHLANCE Online Service Marketplace for Businesses & Professionals www.Highlance.com

Contents What is Highlance? How it works? Registration Post a Project Personal Message Board Create Milestones Payment Feedback Rating www.Highlance.com

Highlance stands as an online marketplace where businesses and different professionals can connect and carry different projects to completion. Its an online services marketplace both buyers and providers offering a platform to Small Medium Businesses & Entrepreneurs looking for options to outsource or offshore. What is Highlance? www.Highlance.com

It is free to use for both buyers and service providers. Both buyer and provider can communicate using a messaging system that is available to registered users. It is an online workplace where any one can post their jobs or hire and work with qualified professionals to get work done for free. www.Highlance.com

Businesses ("Employers/Buyers") use Highlance to find, hire and work with qualified professionals with specialized skills. Service professionals ("Providers") use Highlance to meet customers, produce quality work and get paid for doing what they do best. How Highlance Works www.Highlance.com

(“Service Providers") use Highlance to meet customers, produce quality work and get paid for doing what they do best. ("Employers/Buyers") use Highlance to find, hire and work with qualified professionals with specialized skills. Highlance Outsourcing Platform www.Highlance.com

Highlance.com is targeting the biggest market in the world with buyers and sellers from the whole world. Employers or Buyer can post unlimited number of vacancies and projects as well as track the number of views, receive messages and quotes from registered Service Providers, build a list of favorite freelancers and staff for future cooperation www.Highlance.com

www.Highlance.com

Whether you are a Buyer or Seller, just go to our Signup page the whole process takes less than a minute!. Registration www.Highlance.com

First, sign up for an account so that you can post a project. Then create a buyer account. To post your project, just provide information about the requirements of your task, and specify how much money you'd like to award. Post a project www.Highlance.com

Successful Projects involve a few basic strategies. When working with remote professionals over the Internet, be clear in your wants and needs. Maintain continual communication. Use all of the Highlance tools available including PMB or email. www.Highlance.com

Use Highlance PMB to serve as a record of your discussions. This record is a great reference point that you can use to refer back to, should any misunderstandings arise. Communication outside the Highlance system is not recommended and Highlance is unable to take communications outside the Highlance system into account to help resolve potential issues, as outside communications cannot be verified. PMB (Personal Message Board) www.Highlance.com

Be Specific and Expect Changes Changes happen. Good planning and clear communication are crucial. Understand, it is sometimes hard to account for everything with a project from the beginning. Occasionally minor revisions may occur along the way. Be flexible. www.Highlance.com

If major changes are required, do not expect your Seller to make these changes without additional compensation. In this case reach an agreement with your seller, to provide fair compensation for the extra work. If you are unable to come to an amicable agreement, you may pay for the partial work done and begin the process of obtaining new quotes from others, to finish the project and document any changes to your agreement in the Highlance email system. www.Highlance.com

Create Milestones We recommends the use of milestones as checkpoints to gauge project movement. With milestones, you can share feedback and set payments, encouraging the Seller to complete them in order to receive compensation and be motivated. - Milestones in Highlance are easy to set up. Create Milestones www.Highlance.com

Pay Timely When your project is finished or you reach a milestone, the seller will send you a Payment Request. Informed your seller how they are to be paid makes payment easy. Timely payment makes you a good Highlance member. Payments should be released when you are satisfied with the results. Payments www.Highlance.com

Fixed Price and Hourly Payments Fixed Price Payments Payments for Fixed Price jobs get better for both clients and providers with improvements to facilitate more timely payment for results. Hourly Payments The Hourly payments process improves with updated weekly timesheets and the addition of an automated payment option. www.Highlance.com

Leave Feedback When your project is complete, leave feedback and be fair. Feedback is an essential part of Highlance as it serves as a members ' online reputation. Feedback motivates everyone to work together. Wait until you have received and evaluated all deliverables and are fully satisfied before leaving any feedback Feedback www.Highlance.com

Be fair and honest when giving a rating. Also realize that your Buyer or Provider will also be rating you as well so be fair and it works out for everyone. Highlance encourages all users to include specific comments as comments really give a good insight to the Buyer or Provider' performance. Remember feedback cannot be changed once posted.. Rating www.Highlance.com

Email: support@highlance.com Visit us: http://www.Highlance.com/index.php/contact Contact us www.Highlance.com

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