ThoughtCommons - Buyer Utility Map

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Slide 3

People don’t use products, they indulge in experiences Idea generators need to focus on experiences and not on products

Slide 4

Buyer’s experience can be better understood by dividing it into six stages, these are six different occasions where marketers can create value for their buyers

Slide 12

Thinking ahead, there are six different ways of innovating and creating value in each of these stages

Slide 19

These are called six ‘Utility Levers’

Tags: thoughtcommons thought commons business management consumer research marketing market insights product development idea ideas start up startup entrepreneurship

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