Business Voip Technology

The Basics Voice Over Internet Protocol (VoIP) is an internet based voice communication system. Basic Steps of a VoIP system: Conversion of analog voice signals to digital format Compression/translation of the signal into IP packets Transmission via the Internet Private Branch Exchange (PBX) is a high-quality telephone system that makes connections among the internal telephones of a private organization — usually a business — and also connects them to the public switched telephone network (PSTN) via trunk lines.

PBX Features Call transfer Call screening Call preview Call blocking Call waiting Caller ID Voicemail via web and email delivery Virtual Fax (receive and forward) Recording manager Comprehensive data security Follow-me calling Web-base system management Do-not-disturb Auto-Attendant (virtual receptionist) Dial-by-name directory

Benefits to Business VoIP Money Business VoIP services are very cheap compared to traditional PSTN services Maintenance Most business VoIP providers carry out all service and maintenance Travel IP phones are controlled from a central location so travel adds no stress Immersion Business VoIP digitizes your phone system, providing access to a host of analytics