Delegation

Program Objectives (1 of 3) Understand the benefits of delegation. Define delegation and identify its benefits and uses. Explain the basic methods involved in successful delegation. Explore the methods and techniques of delegation. Explain how to overcome resistance to a delegated task. www.readysetpresent.com Page 2

Program Objectives (2 of 3) Use two-way communication to improve the level of understanding. Recognize the steps toward and skills needed for effective delegation. Learn the key steps in the control process. Explain how to utilize recognition, rewards, and sanctions. www.readysetpresent.com Page 3

Program Objectives (3 of 3) Identify your own strengths and limitations in the process. Form a plan of action to increase your use of delegation and the success of the task you delegate. Practice delegating new tasks. www.readysetpresent.com Page 4

A Challenge Please write a one-sentence definition of EFFECTIVE DELEGATION. www.readysetpresent.com Page 5

Definition Appointing a person to act on one's behalf. www.readysetpresent.com Page 6

Another Definition Delegation is the entrusting of authority, power and responsibility to another. www.readysetpresent.com Page 7

Quote “Whatever the source of the leader’s ideas, you cannot inspire your people unless one expresses vivid goals which in some sense they want.” David McClelland www.readysetpresent.com Page 8

Successful Delegation Makes work easier. Improves efficiency. Increases employee effectiveness. Develops employees. Ensures that the right people do the right jobs. www.readysetpresent.com Page 9

Why Is It Useful? Your Responsibility. Your Capacity. www.readysetpresent.com Page 10

Employee Training Cross Training Makes Employees More Promotable. Skilled. Aware. Valuable. www.readysetpresent.com Page 11

Help! Delegate to get help! www.readysetpresent.com Page 12

Is Clarity Essential? Authority. Responsibility. Accountability. www.readysetpresent.com Page 13

Barriers to Delegating www.readysetpresent.com Page 14

Common Objections www.readysetpresent.com Page 15

Checkpoints www.readysetpresent.com Page 16

Delegation Opportunities www.readysetpresent.com Page 17

Review The Six Steps www.readysetpresent.com Page 18

Delegation vs. Discussion www.readysetpresent.com Page 19

What is your next step? www.readysetpresent.com Page 20

Download “Delegation” PowerPoint presentation at ReadySetPresent.com 128 slides include: the common objectives for delegation, overcoming barriers to delegating, top 5 reasons to delegate, types of questions to ask before delegating, effective delegation checklist, 6 steps for effective delegation, and appropriate tasks for delegation, 9 delegation opportunities, crisis delegation, tips for delegating to experts, bosses, and associates, 5 ingredients of communicating successfully, personal and organizational benefits, how to's plus more. Royalty Free - Use Them Over and Over Again. www.readysetpresent.com Page 21