Management Development

Management, Leadership & Coaching Can you identify your own and different management styles? How can you improve your communication skills? What are some elements of positive leadership? www.readysetpresent.com Page 2

Effective Leadership Is A Process As a leader, you continually increase your ability to realize the best in yourself and to bring out the best in others. www.readysetpresent.com Page 3

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Six Ways To Foster Trust (1 of 3) Be reliable. Follow through and keep your promises. Have ethics. Deal with associates fairly and honestly. Show respect for your employees. Treat them as adults and show appreciation. www.readysetpresent.com Page 5

Six Ways To Foster Trust (2 of 3) Know and care about your employees and their families. Be sure they feel you see them as people as well as employees. www.readysetpresent.com Page 6

Six Ways To Foster Trust (3 of 3) Involve employees in planning and problem-solving. Ask for and use their contributions. Delegate work. Give employees important tasks and the support they need to carry them out properly. www.readysetpresent.com Page 7

The Tool Box Approach An effective leader chooses the right style at the right time in a given situation. www.readysetpresent.com Page 8

Three Managerial Areas Of Competency Technical: Understanding methods, processes, procedures and techniques. Human: Handling people and interactions. Conceptual: The ability to view the organization as a whole, deal with abstractions, develop ideas and see causes and effects. www.readysetpresent.com Page 9

The Management Styles www.readysetpresent.com Page 10

The Management Styles Authoritative Bureaucratic Participatory: Democratic. Consultative. Free Rein Diplomatic www.readysetpresent.com Page 11

Communication Effective communication results not only in the receiver's understanding but also in his or her ability to act on the information in a productive manner. www.readysetpresent.com Page 12

Hints For Effective Communication (1 of 2) Pay attention to how you say something as much as to what you say. Begin the conversation with a positive comment and/or statement. Be sure your face says the same thing as your words. Refrain from saying "should," "ought" and "don't." www.readysetpresent.com Page 13

Hints For Effective Communication (2 of 2) When you give advice or directions, do it directly and politely. Phrase statements as questions: "Have you thought about doing it this way?" Use "I" or "me" statements: "I do it this way" or "I try to ..." Express your feelings rather than blaming: "I'm bothered when ... It makes me feel ... " www.readysetpresent.com Page 14

Remember Proper planning produces predictable performance and prevents poor production. www.readysetpresent.com Page 15

Coaching www.readysetpresent.com Page 16

Communication (The Foundation) www.readysetpresent.com Page 17

Motivation (Employees Can Do More) www.readysetpresent.com Page 18

Goal Setting (The Key To Performance) www.readysetpresent.com Page 19

Time Management & Procrastination (Organizing Yourself) www.readysetpresent.com Page 20

Delegation (Organizing Others) www.readysetpresent.com Page 21

Problem Solving (Understanding) www.readysetpresent.com Page 22

Decision Making (Application & Styles) www.readysetpresent.com Page 23

What is your next step? www.readysetpresent.com Page 24

Download “Meeting” PowerPoint presentation at ReadySetPresent.com 157 slides include: 8 segments on team leadership; tips to foster trust, management styles, hints for effective communication, plan – coach and become a team leader; communication; SMART and effective communication, feedback with PB&J, listening tips and techniques; motivation; motivational factors, when to praise, how to treat people, needs that drive peoples’ behaviors, employee’s motivational process; goal setting; its connection with performance, goal guidelines, the DESC, do’s and don’ts; time management and procrastination; schedule flexibility, time management principles, crisis plans, organize to-do lists, avoid procrastination; delegation; successful delegation, questions to ask before delegating, tasks you can and cannot delegate, crisis delegation, delegation criteria and choosing personnel, key coaching tips; problem solving; problem solving stages, creative techniques to facilitate creativity, brainstorming tips and guidelines, selecting alternatives; decision making; decision making context and relevance, and decision making attitudes. Royalty Free – Use Them Over and Over Again. www.readysetpresent.com Page 25