What to Do If Roku Stops Connecting to the Internet?

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What to Do If Roku Stops Connecting to the Internet? Call 1800-322-2590 or Visit www.rokuhelp.com

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Choosing Roku as your streaming player is perhaps the best decision you have made with regards to the home entertainment. Roku is going to deliver world-class entertainment at a highly affordable cost to you. But, what if your Roku stops connecting to the internet? If that happens, then you should get it checked by experts.

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Actually, my friend bought the Roku stick and he connects it to the device to start the setup process. As soon as Roku recognized the home Wi-Fi network it started functioning at once after entering the password. But the problem aroused when we try to connect it with another outside internet. It always showed failed message on the device screen. I and my friend felt unhappy with this problem. After some time we realized that there might be a problem in the router that revokes its connection with internet.

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Before entering into troubleshooting, we want to learn that whether the router is setup properly with internet setting or not. It might be one of the hindrances that prevents Roku from operating. After spending 40 mins on it we have seen that Roku Not Working yet. Then we proceed further to find out the main cause of this problem.

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There are different ways by which you can troubleshoot your Roku media stick. We will discuss them in details below: Just log in to your router setting by typing the IP address directly in the URL bar of your web browser. The IP address will open the same website as opened through the web link. Opening website through web address may sometimes don't work. Entering the IP address will directly take you to the router login page. The default password for the router is password itself but there is a possibility that it might be changed during setup. You can contact your internet service provider if you are not having a correct password.

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After entering into the router screen tap to DNS settings. You will see external IP address and Internal IP address box there. You might be using a router on internal IP address mode. Changing it to external IP address will probably fix your problem. Roku takes information about the DNS from the router as it has no built-in DNS settings. Change the internal DNS address to public domain name server address. Try to set DNS to 8.8.8.8 and 8.8.4.4. Once you change it then save the settings. Log onto www Roku com link if you find any issues in saving the settings.

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Run the setup again. If you are still facing the same problem you will see Roku Error Code 014 on pink screen. Then disconnect the router and leave it with the same style for 12 seconds. Then reconnect it back and power it. You can repeat this step number of times if your router still encounters the same problem. This method is very effective with computers.

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If you find Roku Remote Not Working then you can replace the batteries of remote with a new one. Similarly, you will find HDCP Unauthorized Roku message on purple screen this means that the contents of the service channels are blocked. You can fix this issue by reconnecting HDMI cable again into Roku stick. The message disappeared from the screen once you connected the cable firmly. If the message still appears then replace the old HDMI cable with new one. Assuming that you have successfully setup the DNS. Your Roku will start connecting to the internet. You will feel pleasure after knowing that you have successfully completed the setup course.

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If your purple screen shows Roku HDCP Unauthorized Content Disabled on TV then this is the result of loose HDMI connector or defective HDMI cord. To resolve this issue you can try these steps: Unplug the connectors from both ends Disconnect power from Roku and TV for 30 seconds Reconnect HDMI cord firmly at both ends. Plug in Roku player View the video now. You will now enjoy flawless streaming with Roku media player.

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SOURCES Roku link enter code Roku technical support www support Roku com

Summary: Choosing Roku as your streaming player is perhaps the best decision you have made with regards to the home entertainment. Roku is going to deliver world-class entertainment at a highly affordable cost to you. But, what if your Roku stops connecting to the internet? If that happens, then you should get it checked by experts. To get help from our experts Call (Toll-Free) 1877-204-5559

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