IVR Software Solution to Delight Customers with Self-Service


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IVR Software +91-11-49605588 IVR Edge is an IVR Software or you can say IVR System that allows a computer to interact with humans through voice commands or input via keyboard. IVR Software helps to handle large call volumes effectively. The purpose of an IVR Software is to take input, process it and return a result. Today digitally savvy customers want to do it themselves, help them with a robust self service multilevel IVR solution-IVR Edge to elevate the efficiency of your business operations.

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Feature of IVR Software +91-11-49605588 Easy to use Graphical Design Interface Multiple telephone line support for both Analog & Digital Call transfer to other extensions Multi-Language Support Multi-Level IVRS Technology TTS(Text to Speech) Advanced call screening & call switching options Flow Selection on ANI(Automatic Number Identification Flow Selection on DNIS(Dialed Number Identification Service)

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Benefits of IVR Software +91-11-49605588 Enhance customer experience Manage large & unpredictable call volume Be there for customers 24x7 Reduce operational cost with self service Decrease customer wait timings Improve customer satisfaction with customized ivr solution Integration with third party database & applications Play pre-recorded messages on holidays & off hours

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Industry Based Usage of IVRS +91-11-49605588 Financial Institution Real Estate Automobile Travel Radio Taxi Services Healthcare Path Labs Dial 100 Banking & Finance Insurance Telecom BPO Education Automobile E-commerce Ambulance Service NGO Teleshopping

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Functional Based IVR Software +91-11-49605588 Help desk Lead Generation Telemarketing & Sales Collections Appointment Setting Order Taking / Home Delivery Welcome Call Political Campaigns CSAT / Survey / Market Research

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About Us +91-11-49605588 Teckinfo Solutions Pvt. Ltd. is established in 1995. Teckinfo is a leader for Unified Contact Center Solutions that delivers highly secure and robust Call Center Solutions which includes powerful auto dialer, Intelligent Call Routing, Automatic Call Distribution (ACD), Computer Telephony Integration(CTI), Text to Speech(TTS) for improving the overall customer experience. Our vision is to use technology with correct information to help customers for achieving their business goals by providing innovative and advance call center solutions.

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Teckinfo Products +91-11-49605588 Interdialog UCCS – Unified Contact Center Software Interdialog Dialer - Predictive, Preview, Power & Progressive Dialer IVR Edge – IVR Software / IVR System Attivvo – Email Management Software ViaSMS – SMS Based Alert & Query System Galaxy – LMS & Helpdesk Management Software Blazon Pro FIDS – Flight Information Display System Blazon Pro AFAS – Automatic Flight Announcement System Blazon Pro PIDS – Passenger Information Display System Blazon Pro PAS – Passenger Announcement System Blazon Pro IDS – Information Display System Blazon Pro AAS – Automatic Announcement System

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Contact Us +91-11-49605588 Call +91-11-49605588 Website www.teckinfo.com Email info@teckinfo.in Skype info@teckinfo.com

Summary: IVR software solution allows a computer to interact with humans through the use of voice. Automate your customer interaction with ivr system to improve business operations and agent productivity.

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