Obi Wan has taught you well

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Cindy teaches in Mesa State’s Center for Teacher Education, teaching both part-online and fully online courses. I oversee our online courses, so I am fairly obsessed with new technologies that can enhance online learning.

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How do we give sufficient and effective feedback online?

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Canvas allows video feedback with the click of a button. Very simple integration with grading feature and discussion boards. Other platforms are developing this, in a few months.

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“Obi-Wan has taught you well….”

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“Obi-Wan has taught you well”: Efficient Online Communication with Your Padawans Presenters: Kristyn Rose and Cindy Chovich from Mesa State College

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Introduction The Research Brick & Mortar vs. Click & Brick How can we talk? Sharing Time

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The Research

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Research Critical factors in determining student satisfaction in online courses were instructor variables, technology, and interactivity (Bolliger & Martindale, 2006). The timeliness of the feedback and the amount of interaction with the instructor are important criteria for students deciding whether to stick with a distance learning program (Dahl, 2004). There is a general view that faculty need to be “seen” to be perceived as present in online learning communities (Picciano, 2007). Human interaction in e-learning is critical predictor of success. (Cheney, 2008). Improvement of 7.76% in student retention after one year through a number of measures including the quality of instructor’s online interaction with students (Deden, 2005).

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Online Faculty The role of the instructor in an online class differs from that in the traditional classroom (Hutchins, 2006). Online instructors spend more time designing and planning, facilitating, and mentoring than they do leading and lecturing (Gillespie, 1998, Young, 2002). To deliver a quality course online, today's instructor needs effective interpersonal communication and facilitation skills in addition to subject-area expertise (Australian National Training Authority, 2006, White & Weight, 2008). For faculty, personal interaction with students is one of teaching's most gratifying aspects (Bower, 2007).

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Classroom Instruction That Works 1. Identifying similarities and differences 2. Summarizing and note taking 3. Reinforcing effort and providing recognition 4. Homework and practice 5. Nonlinguistic representations 6. Cooperative learning 7. Setting objectives and providing feedback 8. Generating and testing hypotheses 9. Cues, questions, and advance organizers

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1. Identifying similarities and differences 2. Summarizing and note taking 3. Reinforcing effort and providing recognition 4. Homework and practice 5. Nonlinguistic representations 6. Cooperative learning 7. Setting objectives and providing feedback 8. Generating and testing hypotheses 9. Cues, questions, and advance organizers

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Setting Objectives Reinforcing Effort Providing Recognition Providing Feedback

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Brick & Mortar vs. Click & Brick

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Feedback: Brick and Mortar Click and Brick Eye contact Facial expressions Gestures Posture and body orientation Proximity Paralinguistics Humor

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Feedback: Brick and Mortar Click and Brick Face-to-face interactions In class questions Conferences Office Hours

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Feedback: Brick and Mortar Click and Brick Assignments Notes Quizzes Tests Emails

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Can we talk? Or how can we talk?

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Comment box

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In the document

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Boards, blogs, wikis

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Real-time feedback Chat with whiteboard

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Web-conferencing Audio/visual options Commercial products Wimba Elluminate Open-source products DimDim Big Blue Button

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Screen captures Create short movies of your screen Use a mic to add audio Jing Example Jingproject.com

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Something new Instructure Canvas Speedgrader feature Free for Teachers Being developed by others

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Sharing time Questions? Comments? Experiences?

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Contact Us Cindy Chovich cchovich@mesastate.edu Kristyn Rose krrose@mesastate.edu Glitterstim

Summary: Session at 2010 ADEIl conference at Ole Miss, on effective communications with online students.

Tags: adeil aacis online learning learners teaching communicating kristyn rose cindy chovich

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