Level 1: Character of the Working Relationships within the Organization Defensive routines. Level 2: Organization Culture and Leadership Organizational assumptions and values. Level 3: Organization Strategies Plans, mechanisms, and procedures. Level 4: Organization Structure Design, technology, power and authority. Level 5: Environment Public policies, economies, politics, clients and customers. MULTI-LAYERED MODEL OF ORGANIZATION ©2000 Michael A. Diamond, Ph.D.