Simplifying Virtualization and Cloud Management

The Role of Operations Management

How does Cloud impact Operations Management? “… have 2 VI admins managing 1,600 VMs.” “False alerts and data overload -- 25,000 static thresholds and metrics” “Lot of friction between the infrastructure and operations teams”

VMware's Approach to Operations Management vCenter Operations Management Suite Scale Change Convergence

The Value of vCenter Operations Management Suite Scale Change Convergence Patented Analytics Integrated Approach Designed for Cloud vCenter Operations Management Suite

vCenter Operations Management Suite Business Benefits delivered by vCenter Operations “We’ll be able to reduce our monitoring tools from over 300 to about 30.” Comprehensive Visibility Intelligent Automation Proactive Management “Notified the storage team before they were even aware of an issue.” “Troubleshooting time reduced by 50%” Higher QoS Fewer Incidents Tool Consolidation Compliance Faster MTTR Improved Collaboration Resource Utilization …

Summary: vCenter Operations Management Suite vCenter Operations Management Suite What does it deliver? Integrated and highly automated performance, capacity and configuration management Operations management console that integrates with 3rd party solutions Continuous compliance analysis and remediation Why is it unique? Patented analytics self learn “normal” in a dynamic environment Integrated approach converges disciplines Designed for vSphere and built for Cloud but extensible to legacy solutions VMware’s Solution for Automated Operations Management

vCenter Operations Management Suite: The Convergence

vCenter Operations Manager Dashboard (All Editions) Overview Comprehensive dashboard for cloud operations with health, risk and efficiency scores Single tool to manage performance and capacity across multiple vCenter servers Benefits End-to-end visibility into cloud infrastructure health Proactive incident avoidance Optimize for efficiency and cost

Three Badges – High-Level Indicators Health: indication of immediate performance and availability issues Consolidates thousands of metrics into a single indicator of well-being Investigate and triage these first Risk: projection of future capacity and availability issues Trends long-term behavior and projects forward Some Risk issues can be near-term, but address after Health issues Efficiency: identification of opportunities for optimization Does not identify problems, but points our areas for improvements Tackle these issues after Health and Risk issues

Health Degradation – Smart Alerts (All Editions) Overview Proactive alerts that provide early warning on building issues Identify upcoming health, performance and capacity issues Automatic root cause analysis of offending metrics across all layers Benefits Advance notification of abnormal behavior help avoid incidents Immediately focus on the root cause rather than symptoms or false alerts Early warning Smart Alert

Capacity Shortfall – Optimization Opportunities (New) Overview vCenter Operations Manager now offers complete CapacityIQ functionality out-of-the-box Correlation of capacity utilization with efficiency and risk Calculates optimal utilization and identifies waste Alerts on changing capacity conditions Benefits Single solution delivering integrated performance, capacity and configuration management

Resource Optimization based on Cost (New) Opportunities to optimize resources Overview vCenter Chargeback Manager 2.0 now included in some vCenter Operations Editions Integration of cost metering and capacity analytics Reporting of financial value of committed and reclaimable capacity Benefits Make infrastructure optimization decisions at a business-level Recommended configuration size Cost Savings

Application Dependency Mapping (New) Overview Automated Discovery and Visualization of Application and Infrastructure Dependencies Pre-built knowledge base for easy and accurate labeling of application names and version numbers Integrated with Site Recovery Mgr for more complete DR protection Benefits Application-aware operations management eliminates risk of human error Visualize application dependencies and DR-protection status Automated discovery of application services, relationships and infrastructure dependencies

Change Events Correlated with Performance (New) Overview Integration of vCenter Configuration Manager and vCenter Operations Manager Correlate in-guest change events with performance and health Launch vCM in context to remediate configuration changes Benefits Enable Operations to quickly understand and remediate performance issues arising from configuration changes

Tech Preview: “vCenter Operations for View” Overview End-to-end monitoring of infrastructure Included PCoIP performance monitoring Desktop, Pool and User Contexts Self-Learning performance analytics Automated alerts Remediation guidance Benefits Get to root cause quickly; Reduce MTTI Respond proactively before support calls Remediate quickly and accurately Improve resource utilization by identifying over-provisioned hardware and track down bottlenecks

Summary of New Features and Enhancements New Operations Dashboard for Health, Efficiency, Risk Smart Alerting of Performance and Capacity Issues In-guest change events correlated with performance and health Compliance Management for vSphere Hosts Cost-based Capacity Optimization with vCenter Chargeback Manager Application-dependency mapping with vCenter Infrastructure Navigator vCenter Operations Management Suite

vCenter Operations Management Suite 5.0 Packaging – NEW Standard Edition Enterprise Plus Edition VC Ops Mgr 5.0 – Std. VC Ops Mgr 5.0 (incl. CapIQ) VC Infra Navigator ** VC Configuration Mgr ** Not Available a-la-carte. Chargeback Advanced Edition VC Ops Mgr 5.0 (incl. CapIQ) VM-based Per Managed System For cloud and heterogeneous environments For large vSphere environments VM-based Automated Operations Management For SMB and small vSphere environments $195/VM $125/VM $1,370/Managed System $50/VM Pricing and Packaging changes planed for Q1 2012.

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