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The Habits of Follow Through and Execution The Leadership Matrix
The Difference “I never let my schooling interfere with my education” Mark Twain "Men are anxious to improve their circumstances, but are unwilling to improve themselves; they therefore remain bound." -- James Allen
“ If I can only make it to 5 years” SBA Study: 5 Years – 20% 80% of the 20% 4% 96%
Value of your company Directly effected by how much it depends on you to function Buyers do not want to buy a job
Obstacles of the 96% Time Money People The business depends on them to succeed each day!
What you believe is holding you back
You know there are solutions so…. Why haven’t you fixed them? Knowledge - Knowing makes no difference Too damn busy I start and stop - can’t seem to follow through Can’t get my people to follow through Everything depends on me Don’t know where to start
They are not the BIG Problems! The very issues that you believe are holding you back are keeping you from solving them
I Propose Our Big Problem is: - We habitually spend all day: - reacting - managing - trying to keep things in control and stable We don’t have habits that ensure follow through and execution of the solutions!
Firehose – The Bad Habits Most of us run around with a firehouse in our mouth all day Reacting to everything Slapped around from one issue to another Everyone seems busy We start on a project, then stop, then start and then stop Distracted all day No Goals, No priority, No alignment Go to bed and think about the things that you need to change and improve Your people dread it when you return from a meeting like this!
Familiar? Have an idea in the shower Grab the team and enthusiastically promote it Ask them to do something to implement it 1 week later forget about it 4 weeks later you remember it in the shower Come in to work and ask the team why they didn’t do it
"In the absence of clearly-defined goals, we become strangely loyal to performing daily trivia until ultimately we become enslaved by it." -- Robert Heinlein, American Novelist
What do you Want and Deserve? A business that is organized An atmosphere that is enjoyable A business that is growing profitably No people pain, teamwork Less stress A business that doesn’t rely on you to work A business that has true value
The key to being the 4% "You read a book from beginning to end. You run a business the opposite way. You start with the end, and then you do everything you must to reach it." -- Harold Geneen, industrialist
The Solution Use a process that will create new habits that ensure: Follow Through and Execution A business that works for you vs. a business that relies on you to work "Good ideas are not adopted automatically. They must be driven into practice with courageous patience." -- Hyman Rickover, Admiral Next Level Coaching LLC www.next-level-coaching.com
The Solution Success = Doing the right things, in small amounts over a long period of time You need a process to build habits that will ensure you reach the end of your book
Where do you start? Stop and Ask Yourself: What do I really want? (end) Then ask yourself: Do I have the Right People? Are they doing the Right Things? Are they doing those things Right? Can you really, truthfully answer “ YES” ?
How do you get there? Lead and change your Habits - Clarity (End) Goals without Action are Dreams, Actions without Goals is Chaos Japanese Proverb - Focus (Habits) “No problem can withstand the assault of sustained thinking.” Voltaire - Execution (ACTION) "Wishing is a way to remove oneself from what is going on now. Hope is how most of us avoid growing up." - Dr. Brad Blanton
The Leadership Matrix The Process Next Level Coaching LLC www.next-level-coaching.com
The Leadership Matrix Next Level Coaching LLC www.next-level-coaching.com
Netflix’s Question Right People Each quarter look at each member of your team and ask: “If he/she walked in and said they were leaving in two weeks to go to work for a competitor would you work extremely hard to retain them?” Next Level Coaching LLC www.next-level-coaching.com
Vision - “End of the book” People Provides the company with a soul Challenges the company to greatness Provides the employees with a Purpose Where do we want to be in 10 years - Kennedy’s “man on the moon”, - Gates 90’s “computer on every desk” - Client - Fortune “100 Top Places to work” Next Level Coaching LLC www.next-level-coaching.com
Vision/Focus We wanted Nike to be the world's best sports and fitness company. Once you say that, you have a focus. You don't end up making wing tips or sponsoring the next Rolling Stones world tour. Philip Knight - Focus – Goals Next Level Coaching LLC www.next-level-coaching.com
Core Purpose Which one do you want working for you?
Core Purpose – What do you believe? “If you want to build great sailing ships don’t go find men who can work with wood, find men who understand the freedom and excitement of the sea”
“I don’t need to set goals!” Lie Only 3% know where they want to be in 12 months – SBA My story Without goals there is: - Nothing to measure - No focus or direction - No key Actions (The right things) - No purpose or prioritization of Actions and resources - No way to align the team Next Level Coaching LLC www.next-level-coaching.com
S.M.A.R.T. Goals Specific Measurable Accountable Realistic Timeframe
The Leadership Matrix Next Level Coaching LLC www.next-level-coaching.com
Actions/Rocks Right Things Flow after you set goals High priority – Focus – Not more than 5 per quarter Can be prioritized Can be managed, unlike time Can be assigned accountability "Vision without action is a Dream. Action without vision is Chaos." -- Japanese Proverb Next Level Coaching LLC www.next-level-coaching.com
Can’t Manage Time! You can only Manage Actions More on this later Next Level Coaching LLC www.next-level-coaching.com
Core Values/Culture When you are not there Should/Shouldn’t I Your Favorite Sayings The starting point for Right People and Doing things Right Ray’s request – “understand the basic rules….”
The Leadership Matrix Next Level Coaching LLC www.next-level-coaching.com
Alignment What would your people say if I ask? Next Level Coaching LLC www.next-level-coaching.com
Steven Covey’s 8th Habit 23,000 US Employees Only 17% said they have a clear understanding of what their organization is trying to achieve and why Only 20% were enthusiastic about their team’s and their organization’s goals Only 20% said they had a “clear line of sight” between their jobs and their team’s and organization’s goals Only 15% felt that their organization fully enables them to execute key goal’s Only 20% fully trusted the organization they work for
Steven Covey’s 8th Habit Bad News Bears - Soccer Only 2 of the 11 players on the field would know which goal is theirs and how to score Only 2 of 11 would care Only 2 of 11 would know what position they play and what they were suppose to do Only 2 would feel they had the coach’s ok to pass the ball or kick it in the goal 9 players would be keeping the ball away from their own team members Next Level Coaching LLC www.next-level-coaching.com
Accountability focus and right things Only ONE person can be accountable “Buck stops here” Must learn to delegate - Grow - Value of business - Dream of more free time - CEO/Leader Next Level Coaching LLC www.next-level-coaching.com
The Leadership Matrix Next Level Coaching LLC www.next-level-coaching.com
Process focus/done right Think like a franchise Documentation is vital, for delegation One at a time Right things, in small amounts over a long period of time Next Level Coaching LLC www.next-level-coaching.com
The Leadership Matrix Next Level Coaching LLC www.next-level-coaching.com
Rhythm and Huddles communicate, communicate, communicate Daily, weekly and monthly meetings - Daily - 5 minutes standup - Weekly - 20 minute - Monthly – 45-1 hour Report on goals, measurement, dashboards No cut , same times and days Everyone on same page and aligned No hallway or water cooler updates No surprises Next Level Coaching LLC www.next-level-coaching.com
The Leadership Matrix Next Level Coaching LLC www.next-level-coaching.com
Dashboards execute/things This is Vital Only Rocks/Actions for Qtr. Not a report card Weekly meeting snapshot No surprises No forgetting No distraction No stopping and starting Next Level Coaching LLC www.next-level-coaching.com
The Leadership Matrix Next Level Coaching LLC www.next-level-coaching.com
How to Execute? Strategic Planning Process - Two Page Plan Vision, goals Focus/Focus/Focus Action/Tactics Alignment Rhythm, Accountability, Measure Communicate, Communicate, etc. The path to Leadership and CEOhood Next Level Coaching LLC www.next-level-coaching.com
Success Doing the Right Things, in small amounts over a long period of time Creating new Habits! Next Level Coaching LLC www.next-level-coaching.com
Success "Ideas are a dime a dozen. People who implement them are priceless." -- Mary Kay Ash, Entrepreneur 'A man can't think his way to proper action; He has to act his way to proper thinking.' Aristotle
Summary Goals without Actions are Dreams, Actions without Goals is Chaos Japanese Proverb Next Level Coaching LLC www.next-level-coaching.com
Catalyst Only 10% of us can get in shape by buying a gym membership We need a Catalyst to take action - an agent that provokes or speeds significant change or action - a substance that enables a chemical reaction to proceed at an usually faster rate or under different conditions than otherwise possible
By the End of 2012 You could have: A business that is organized An atmosphere that is enjoyable Business that doesn’t rely on you to work A business that has true value A business that is growing profitably No people pain, teamwork Less stress
Questions and/or Comments… Call me 716-479-7719 Or go to my website
Summary: The biggest problem I find in businesses is not the usual time, money and people issues , there are solutions to all of them. The big problem is we don't follow through and execute them, ingrain the solutions into our business. This process The Leadership Matrix works.
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