PATLIB2009: building on best practices 29 May 2009 Karen Blakeman www.rba.co.uk 1 Photo http://www.flickr.com/photos/podoboq/75568649/ taken by podoboq This presentation is licensed under a Creative Commons Attribution 3.0 License http://www.slideshare.net/karenblakeman Social collaborative tools Thursday, 21st May 2009 Karen Blakeman, UK karen.blakeman@rba.co.uk

What do social collaborative tools mean to you? 29 May 2009 Karen Blakeman www.rba.co.uk 2

Or are they about.. 29 May 2009 Karen Blakeman www.rba.co.uk 3 Sharing knowledge with colleagues Keeping up to date with new developments A more efficient way of collaborating on articles, documents, policies, contracts, conference programmes, training materials A quick and easy way of providing information to your users and clients through different platforms, applications and devices Establishing new contacts Reputation monitoring – what are people saying about your organisation, its services, its products? Marketing and promoting your organisation’s and your own skills and expertise

Collaborative tools are nothing new Social collaborative tools or Web 2.0 or cloud computing, or social media Before the term Web 2.0 was invented we were already collaborating and sharing web based forums, email discussion, discussion boards for sharing information and expertise meetings and conferences newsletters the telephone! The new tools have increased the options available to us and enable us to re-use and combine information in different ways 29 May 2009 Karen Blakeman www.rba.co.uk 4

They are also about… Sharing and move “stuff” around put the latest news and headlines on your web site, blog, twitterstream share your presentations, videos, photos and make them more “visible” automatically re-use information and automatically transfer it from one application to another, one service to another, for example via RSS feeds web site Twitter Facebook Netvibes iGoogle Blog 29 May 2009 Karen Blakeman www.rba.co.uk 5

http://www.ukeig.org.uk/ 29 May 2009 Karen Blakeman www.rba.co.uk 6 RSS feed from the Blog RSS feed of eLucidate table of contents Combine mashup feeds using Yahoo Pipes

Make your presentations more visible http://www.rba.co.uk/ 29 May 2009 Karen Blakeman www.rba.co.uk 7

Videos For example Vimeo, YouTube News, ‘how to’ videos, corporate broadcasts, presentations, advertise your services e.g. Birmingham BestforBusiness http://www.youtube.com/watch?v=XXs1scj9Xx4 Embed videos in your blog, Facebook page, start page, web site etc. 29 May 2009 Karen Blakeman www.rba.co.uk 8

Set up a start page pulling your services & content together http://www.netvibes.com/ukeig1 29 May 2009 Karen Blakeman www.rba.co.uk 9

CABI Alerts - Monitoring Worldwide SWINE FLU Information http://www.netvibes.com/cabialerts 29 May 2009 Karen Blakeman www.rba.co.uk 10

Personalise your browser start page with iGoogle 29 May 2009 Karen Blakeman www.rba.co.uk 11

Blogs May not be called a blog What’s New, Current Awareness, News & Announcements Instead of or in addition to a printed, emailed or static web based newsletter what’s new, alerts CPD – recording professional development and reflective practice ( can keep them private) Recording project development and discussions Alternative publishing medium, small web sites Blogs as sources of information Blogs as part of competitor and reputation monitoring what are people saying about you or your competitors 29 May 2009 Karen Blakeman www.rba.co.uk 12

Tools for collaborating on documents Single locally stored copy instead of multiple email copies Version control For example Google Docs (beware privacy issues), wikis collaborators do not have to be running the same software or same version of the software can see the “time line” or history of edits, who has edited what and when useful in compliance situations Wikis that work in the real world http://tinyurl.com/a32rnf Using a Wiki for an Intranet - Janssen-Cilag http://www.fastforwardblog.com/2007/09/18/enterprise-wiki-increases-collaboration-and-connections-at-janssen-cilag/ Wikis for compiling subject guides http://meredith.wolfwater.com/wordpress/index.php/2008/01/09/we-have-wiki/ 29 May 2009 Karen Blakeman www.rba.co.uk 13

Twitter http://www.twitter.com/ Instant messaging and SMS on the web but one to many Microblogging – postings are called ‘tweets’ and 140 characters long Develop and expand your personal and organisation’s networks Monitor conferences, what people are saying about companies, products, services http://search.twitter.com/ 29 May 2009 Karen Blakeman www.rba.co.uk 14

Yammer http://www.yammer.com/ Corporate version of Twitter Hosted on Yammer’s site I’m Yammering away… http://robwood.wordpress.com/2009/04/16/im-yammering-away/ 29 May 2009 Karen Blakeman www.rba.co.uk 15

Which collaborative tools will work for you? 29 May 2009 Karen Blakeman www.rba.co.uk 16 Feedback from participants at a Web 2.0 workshop. The same one day workshop was delivered to three separate groups of people (mostly public sector and academic librarians) over a two week period

Which collaborative tools work for you? 29 May 2009 Karen Blakeman www.rba.co.uk 17

Can anything go wrong? Of course it can! Carry out a risk assessment – what would the consequences be if… Brodkin, Jon. "Gartner: Seven cloud-computing security risks” http://www.infoworld.com/article/08/07/02/Gartner_Seven_cloudcomputing_security_risks_1.html It can be risky but …. 29 May 2009 Karen Blakeman www.rba.co.uk 18

… they work and can be exciting! 29 May 2009 Karen Blakeman www.rba.co.uk 19